Our Return Policy

If you need to return your merchandise for any reason, please notify FlightProUSA within 30 days of receipt. We can be reached via e-mail at Support@FlightProUSA.com.

General Return Policy:

• Items must be in new and original condition.
• Item must be returned within thirty (30) days of receipt of goods unless otherwise noted below.
• All returns must include a Return Merchandise Authorization Number (RMA#) 
• All returns must be 100 percent complete and contain ALL original manufacturer boxes and manufacturer packing materials.
• Returns must have original UPC codes on the manufacturer boxes and contain all manuals, blank warranty cards and other accessories and documentation that was originally provided by the manufacturer.
• Items Damaged in Transit: All damage claims must be reported to us within 7 days of receiving the merchandise. Please save all of the shipping boxes if the item(s) were damaged in shipping. The shipping companies (UPS/FedEx) will come out to inspect the merchandise and the boxes in which they were shipped.
• Please email our customer service department for any Damaged / Defective items and we will work to make sure the problem is promptly resolved.
• You are responsible for the return shipping.
• Items returned that are not in the original or damaged manufacturer packaging are subject to a minimum 15% restocking fee.
• Please allow approximately 10 business days for your return to be processed once it has arrived at the warehouse.
• Holiday Purchases: Items purchased after November 15th can be returned through January 10 of the following year (or 30 days, whichever is later) for credit or exchange unless otherwise noted below.